Our shipping policy is designed to provide you with a clear understanding of how we handle your orders from our gallery to your doorstep. We value your choice to shop with us and are committed to ensuring a seamless and satisfying delivery experience.

1. Shipping Methods and Carriers: We have chosen UPS and USPS for their reliability and wide network coverage, ensuring that your art reaches you safely and on time. Depending on the specifics of your order and destination, we will select the most suitable carrier to optimize delivery.
2. Processing Times: Our processing timeline of 2-7 days allows us to give each order the attention it deserves. This duration covers everything from the custom printing of your chosen art piece to its meticulous packaging, ensuring your artwork arrives in perfect condition.
3. Shipping Times: The transit time of 2-7 days is an estimate based on our carriers' delivery schedules. This period may vary slightly based on your location and the chosen carrier's operational dynamics. Rest assured, we constantly work with our partners to minimize any delays.
4. Complimentary Shipping on All Orders: We are pleased to offer free shipping for all orders, as part of our commitment to providing exceptional value and convenience. There are no additional shipping fees, regardless of order size or value. This policy is our way of ensuring a straightforward and transparent purchase experience, free from unexpected costs.
5. Domestic Shipping Only: Currently, our services extend only within the United States. This focus allows us to maintain a high standard of delivery service and customer satisfaction within our operational region.
6. Tracking Your Order: Stay informed every step of the way. Our automatic email updates with tracking information keep you in the loop, offering peace of mind and real-time visibility of your order's journey.
7. Assistance with Lost or Damaged Shipments: Should your order arrive damaged or not arrive at all, please contact us immediately at sales@epicworldart.com. We take such incidents seriously and will promptly investigate and resolve the issue. Our aim is to provide a swift solution, which may include replacing the damaged item or addressing the lost shipment, to ensure your satisfaction with our service.
8. Returns and Exchanges: As our products are uniquely custom made for each order, we are unable to accept returns unless the product arrives with a manufacturing defect or a print error. In such cases, please reach out to us with details of the issue. We are dedicated to rectifying any such problems promptly, ensuring that you receive a product that meets our high standards of quality and craftsmanship.

For further assistance or inquiries regarding our shipping policy, please contact us.